Director, Laboratory Operations & Support Services (Blackbelt/Lean Leader)

Our client is a very well respected player and contributor to Canada’s healthcare industry. This newly created, national in scope position is located at their Brampton, Ontario headquarters. Reporting to VP, Laboratory Operations & Customer Service, the Director, Laboratory Operations & Support Services provides leadership and direction for all continuous improvement activities within the company. The incumbent will work closely with the VP, Laboratory Operations & Customer Service to set the governing strategy and site specific deliverables that will promote and drive the culture of ongoing continuous improvement.  Aside from leading a team that encompasses both quality and facility management areas, the individual will be an instrumental figure in spearheading training programs for new and existing employees. 

Key Requirements:

•          Develop and implement a 1-2 year business plan and provide leadership to direct reports

•          Build unbreakable relationships with operational units that promote and foster operational excellence

•          Advise, coach, mentor and role model desired operational excellence behaviours

•          Provide operational leadership, planning and implementation of 6 Sigma/Lean initiatives, compliance and quality programs, facilities and technical support

•          Deliver optimal results against appropriate performance metrics related to turnaround time, cost, quality and people

•          Develop, measure and improve various laboratory operations and customer service metrics

•          Work with Organization Development and Learning Department to build appropriate leadership development programs

•          Implement Corrective Action processes to identify, monitor and control factors affecting process quality performance

•          Implement Quality programs and initiatives that will reduce/minimize process variation

•          Improve and standardize facilities standards and equipment across all laboratories

•          Promote and maintain a culture of employee health and safety

Ideal Candidate:

•          University degree in engineering or business is strongly preferred coupled with an exhibited background of impact and leadership in continuous improvement, Six Sigma and/or Lean

•          Green Belt/Black Belt and MBA an asset

•          In-depth experience within a regulated quality focused setting is strongly preferred (knowledge of Laboratory Operations an asset) 

•          An interactive style that easily works with all levels, creates engagement and initiates positive action and results

•          Operational excellence coupled with the capability to build a 1-2 year business plan

•          Sound business acumen and the ability to work with financial information  

•          Project Management disciplines and the ability to set realistic goals and objectives for varied groups at varied sites

The targeted hiring base salary is in the $95,000 – $110,000 range, plus an attractive bonus. In addition, the organization provides a variety of other formal and ancillary benefits associated with a senior level role. Final compensation will be dependent on the successful candidate’s experience level and background.

Hudson is an Equal Opportunity Employer.

Key Words: job, jobs, position, six sigma, Lean, continuous improvement, TPS, site, change, change management, Aerospace, Automotive, Food, Pharmaceutical, Pharma, Lab 

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